Shipping policy

1. Order Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:

• Standard Shipping: 7–15 business days.

• Express Shipping: 3–7 business days.

Note: Delivery delays can occasionally occur due to customs clearance, extreme weather, or peak holiday seasons.

3. International Shipping

We offer worldwide shipping. Please be aware that your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Romari is not responsible for these charges if they are applied and are the responsibility of the customer.

4. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24–48 hours.

5. Address Accuracy

Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders shipped to an incorrect address provided by the buyer. If a package is returned to us due to an incorrect address, you may be responsible for additional shipping charges to resend the item.

6. Lost or Stolen Packages

Roamri is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.